Terms of service

Overview

This website is operated by BOATSOS LTD. Throughout the site, the terms "we," "us," and "our" refer to BOATSOS LTD. By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms of Service.

Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use our services.

Store Information

Store Name: BOATSOS LTD

Store Address:
20 Wenlock Road
London, England, N1 7GU
United Kingdom

Email: sajedehomidiyan60@gmail.com

Eligibility

By using this website, you confirm that you are at least the age of majority in your country or region of residence, or that you have permission from a parent or legal guardian to use this website.

Products and Orders

We aim to display our products, descriptions, prices, availability, and related information as accurately as possible. However, we do not guarantee that all product descriptions, images, pricing, or other content on the site will be error-free, complete, or current at all times.

We reserve the right to refuse, cancel, or limit any order if we believe the order contains incorrect information, suspected fraud, payment issues, stock issues, pricing errors, or otherwise violates these Terms of Service.

If we need to cancel or modify your order, we will contact you using the email address or phone number provided during checkout.

Pricing and Payments

All prices are displayed in the currency shown on our website and are subject to change without notice.

Payment must be completed before an order is processed. You agree to provide accurate, complete, and current billing, shipping, and payment information.

We reserve the right to correct pricing errors and cancel any order placed using incorrect pricing or product information.

Shipping

We currently ship to the United Kingdom only.

Shipping times, processing times, and delivery estimates are described in our Shipping Policy. Delivery timeframes are estimates and may vary due to carrier delays, weather conditions, public holidays, or other circumstances beyond our control.

Please ensure that your shipping information is accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.

Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our Refund Policy.

If your item arrives damaged, defective, or incorrect, please contact us as soon as possible at:

sajedehomidiyan60@gmail.com

Refund eligibility and processing times are described in our Refund Policy.

Order Issues and Customer Support

Please inspect your order immediately after delivery. If you receive a damaged, defective, or incorrect item, contact us promptly so we can review and resolve the issue.

Email: sajedehomidiyan60@gmail.com

Business Hours

Monday through Friday
9:00 AM – 5:00 PM (UK Time)

We aim to respond to all inquiries within 24 business hours. Messages received on weekends or public holidays may be answered on the next business day.

Accuracy of Account Information

You agree to provide accurate, complete, and up-to-date information when placing an order, including your billing address, shipping address, email address, telephone number, and payment details.

We are not responsible for delays or order issues resulting from inaccurate information supplied by the customer.

Prohibited Uses

You agree not to:

Use the website for unlawful, fraudulent, or misleading purposes.
Attempt to interfere with the security or functionality of the website.
Submit false or misleading information.
Copy, reproduce, distribute, or exploit any part of the website without our prior written permission.
Upload or transmit viruses, malware, or other malicious software.

Intellectual Property

All content available on this website, including text, graphics, logos, images, product descriptions, and other materials, is the property of BOATSOS LTD or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

User-Submitted Content

If you submit reviews, comments, photographs, or other content, you confirm that you have the legal right to do so and that such content does not infringe the rights of any third party.

You grant us a non-exclusive right to use submitted content for order fulfillment, customer support, marketing, or improving our services.

Privacy

Your submission of personal information through this website is governed by our Privacy Policy.

We collect and process personal information only as necessary to fulfill orders, process payments, provide customer support, arrange shipping, and operate our business.

Third-Party Services

We may use trusted third-party providers for payment processing, website hosting, shipping, analytics, and other business operations.

These providers process information only as necessary to perform their services. We are not responsible for the privacy practices or policies of third-party websites or services.

Limitation of Liability

To the fullest extent permitted by applicable law, BOATSOS LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful under applicable law.

Disclaimer

We make every effort to ensure the accuracy of information provided on our website. However, we do not guarantee that the website will always be uninterrupted, secure, error-free, or continuously available.

Products and services are offered subject to availability.